![]() However, one day we might tackle the development of such a product, and if we do, we can then use our Service Account Management app as one example of how such a product might be employed. In fact, for our little exercise here, let us assume that such a product exists, and we won’t bother to build out that capability here. ![]() That actually could be a stand-alone product that one could use out of the box, and one that could potentially have quite a few applications in an IT organization. Periodically checking to see if a thing is still needed is something that could be applied to servers deployed for a development project, or access granted to vendors or contractors, or laptops issued to temporary staff, or communications links established with outside entities, or any number of other items that are deployed, granted, or procured for a limited purpose. This is actually a common practice for a number IT artifacts, and the applications for such a process go well beyond the realm of Service Accounts. So what’s left? One thing that we will want to do once a Service Account has been delivered will be to check back every so often and ensure that it is still needed. We created enough pieces to demonstrate that it works, and that pretty much addresses the intent of the project. Since it is just an example, and more of a concept than a product, we don’t need to solve every issue or build out every conceived improvement. ![]() Unlike the SNH Form Fields or SNH Data Table Widgets, which were intended to be used as is, without the need to touch any of the provided code, the Service Account Management app is more of a sample of what could be done, with the understanding that implementers would want to craft their own account types, notice templates, and fulfillment Flows based on their unique requirements. ![]() Last time, we wrapped up all of the work on the Service Account requisition process, although we left a number of things that could have improved the process to some mythical future effort. “Inside of every problem lies an opportunity.” ![]()
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